NHS Balanced scorecard Essay -- British Health Care, Politics

This part of the assignment provide discuss balanced scorecard that has been implemented by UK National wellness Service (NHS), how it has influenced and impacted upon the operation measures of this organisation. Since its launch in 1948, the NHS has grown to call on the worlds largest publicly funded health service. NHS employs more than 1.7m people and deals on average with 1m patients every 36 hours. It is also one of the virtually efficient, most egalitarian and most comprehensive. Even though NHS services in England, Wales, Scotland and Yankee Ireland are managed separately and each might have some corpse differences, they remain similar in most keep an eye ons and belong to a single, unified dodging. The NHS core principle is that good health cautiousness should be available to all, regardless of wealth. (NHS, 2010) Success of NHS depends on how well the organisation balance tone and customer (patient) satisfaction with adequate financing and long-range goals. Health care organisations such as NHS must deal with government oversight, managed care, new technologies, and change magnitude pharmaceutical prices. The NHS has adopted a performance measurement system that is ground on the concept of balanced scorecard in order to contract a broader view of performance within the organisation (Department of Health, 2001). Although, measuring performance evaluation of health care system could be difficult, it can on the other hand serve several purposes and can help assist change and improvements in the effectiveness and quality of health care. It seems peculiar to condense on performance measures in organisation such as NHS, alone even NHS is facing increasing competitive pressures when experienceing ageing populations increasing demand, amend treatment... ...t in public/patient accountability, service efficiency and staff enfolding to a highly prominent level. Government has developed Star Ratings system which monitors improvements in account ability measures. The experience of the Star Ratings system in respect of service efficiency indicates that it is prudent to act pro-actively rather than re-actively. It is vital to consider that the Government is expecting demonstrable improvements in health services rather than magniloquence alone (Radnor and Lovell, 2003). Though it is intricate to demonstrably prove in three-figure terms that the balanced scorecard can deliver efficiency improvements at the start of its implementation, it can be shown in quantitative terms that a well designed fully cascaded balanced scorecard system should voice communication the needs of a health care system. (Radnor and Lovell, 2003, p. 105)